Subscriptions
From $15.08/month, paid yearly
500 to 10,000 AI replies a month, 5 to 25 agents, and your own branding. Pay monthly from $18.99, or yearly and save 20% or more.
Compare plansAI agents that answer customers and finish the job
CenterChat learns your website and documents, then runs the chat and voice assistant on your site. It answers with sources, looks up orders, books appointments, captures leads, and hands off to your team when a person should step in.
- Every feature on every plan
- Cancel any time
- One script tag to install
Agent activity
lookup_orderemail verified · in transit
Answers that come from your content, not guesswork.
Point it at your website, files, notes, and Q&A. Business facts in a reply come from that knowledge or a live tool result. When it can't confirm something, it says so and offers the next step.
- lumenoutdoor.comWebsite · 42 pagesReady
- Return policy.pdfFile · 6 pagesReady
- Shipping FAQQ&A · 18 answersReady
- Store hours and sizing notesTextReady
Lumen OutdoorExample conversation
Do you price-match?
Yes. If you find the same item cheaper at a US retailer within 14 days of buying, we refund the difference.
Source: Price match policyCan you get a tent to Alaska by Friday?
I can't confirm delivery times to Alaska from our shipping info. I can pass this to the team, or you can email help@lumenoutdoor.com.
No source found, so it offered a personTalk to a personThen it does the work, right in the conversation.
Switch on the actions you need. The agent decides when to use them, shows the result as a card, and keeps a record of what it did.
- 1Ask for the order number and the email used to order.
- 2Run
lookup_orderand check the email matches. - 3Show status, items, and tracking as a card.
- 4If the parcel arrived damaged, run
request_humanwith a summary.
Order #1001Placed Oct 12, 2026
In transit- Placed
- Processing
- Shipped
- Out for delivery
- Delivered
- 1×Ridge 2P Tent
- 2×Trail Mug
Total $148.00
Or let customers just talk to it.
Switch on voice and a talking avatar greets visitors on your site. One tap starts a live call: the agent listens, answers out loud with lip-synced speech, and can still book, look up, and hand off.
- Live voice calls
- Visitors speak naturally and hear the answer out loud. They can interrupt, or switch to typing or text chat mid-call.
- Your avatar or ours
- Pick a built-in presenter, upload your own photo, or go voice-only with an animated orb.
- Six built-in voices
- Three female and three male, so the voice fits your brand.
- Same brain as the chat
- Voice uses the same knowledge, actions, and handoff rules. Nothing to set up twice.
From your content to a live agent in one sitting.
Build, test, install, improve. Agencies repeat the same setup for every client, each with its own branding.
Choose a planBuild
Add your website, documents, text notes, and Q&A, describe your business, and turn on the actions your agent may take. No code.
- Website, files, text, and Q&A
- Actions switched on one by one
- Your colors, logo, and greeting
KnowledgeExample agent · 4 sources
lumenoutdoor.comWebsite · 42 pages
ReadyReturn policy.pdfFile · 6 pages
ReadyShipping FAQQ&A · 18 answers
ReadyStore hours and sizing notesText
ReadyOrder lookup onBookings onLead capture on
Works with the tools you already run
- Orders
- Shopify
- Your own order API
Order details only show when the order number and email match.
- Scheduling
- Built-in scheduler
- Calendar invites
- Calendly
- Cal.com
Use the built-in scheduler, or send visitors to your booking page.
- Automation
- Zapier
- Make
- Your CRM
- Any HTTPS API
Signed webhooks for new leads, bookings, cancellations, and handoffs.
- Your website
- WordPress
- Shopify
- Webflow
- Wix
- Squarespace
- Plain HTML
One script tag, or an iframe, on the domains you allow.
- AI models
- OpenAI
- Google Gemini
Choose the model per agent, with automatic fallback.
Safe to connect to real customer data.
Agents that take actions need guardrails. These are on by default, on every plan.
How we handle security- Verified order lookups
- Order details are shown only when the order number and email match.
- Grounded answers
- Business facts come from your content or a tool result. Otherwise the agent says it doesn't know.
- Encrypted credentials
- Store tokens and API headers are encrypted with AES-256-GCM and never sent back to the browser.
- Domain allowlist
- The widget runs only on the sites you approve, with signed widget tokens.
- Signed webhooks
- Every event we send you carries an HMAC-SHA256 signature.
- Your data, your call
- Set retention, export everything, or delete it at any time.
Simple plans. Every feature included.
Lifetime access
From $180.99once
Pay once and get a monthly AI reply allowance that refills for the life of the product. Every feature included.
See lifetime dealsCustom
Talk to us
More replies or agents than Scale, or our team setting it up with you. Tell us what you need and we'll scope it.
Contact usWant it set up with you?
Tell us about your traffic, the questions customers ask, and the actions you want automated. We'll reply by email with a plan and a meeting link.
- A working agent trained on your content
- Bookings, order lookup, or custom actions connected
- Capacity sized to your traffic
Questions, answered
What can the agent actually do?
Answer from your website and documents, look up orders and tracking (Shopify or your own API), check availability and book meetings, save leads, hand conversations to your team, and call any HTTPS API you connect as a custom action.
Can customers talk to it by voice?
Yes. Turn on voice and a talking avatar appears on your site. Visitors can start a live call, speak their question, and hear the answer, or switch to text at any point. Choose from six built-in voices and a built-in avatar, upload your own photo, or use voice without a face.
Do I need to write code?
No. You add knowledge, switch on actions, and paste one script tag into your site. Custom actions only need an endpoint URL and a sentence describing when to use it.
Can it make things up?
Answers about your business must come from your knowledge or a tool result. When the agent can't confirm something, it says so and offers the next step, such as your contact details or a person.
How do bookings work?
Set your days, hours, meeting length, and time zone. The agent offers open times as buttons, books the slot (double-booking is blocked), and sends a calendar invite. You can also point it at your Calendly or Cal.com page instead.
Can I collect details before or after a chat?
Yes. Add a short form with name, email, phone, and up to five questions, shown before the chat starts or when the visitor finishes. Answers create a lead, appear next to the conversation, and export to CSV.
Is customer data safe?
Order details are only shown when the order number and email match. API tokens and custom-action headers are encrypted, webhooks are signed, and you can export or delete data at any time.
Is there a free plan?
No. Every plan is paid and every plan includes every feature. Monthly plans can be cancelled at any time, paying yearly saves 20% or more, and lifetime plans can be refunded within 14 days under the conditions in the refund policy.
Put an agent on your site today.
Every feature on every plan, or have us set it up with you.